Privacy Policy
1. Introduction
At Warrior Gamers Hub (“we”, “us”, “our”), accessible via warriorgamershub.com, we are committed to respecting your privacy and protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and store personal information when you access or interact with our website, services, or communicate with us. Rooted in our commitment to security and data protection, we ensure that your rights under global privacy laws—particularly the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA)—are fully respected.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all users of warriorgamershub.com, including registered users, visitors, and subscribers. We are the data controller for the purposes of the GDPR and the CCPA insofar as we determine the purposes and means of processing your personal data.
3. Categories of Data We Process
We may collect and process the following categories of data, depending on your interaction with our site:
– Usage Data: This includes information about how you use our website such as browser type and version, IP address, time zone setting, referring websites, pages visited, website navigation paths, session duration, and clickstream data.
– Account Data: Information you voluntarily provide when creating an account, such as your full name, email address, postal address, telephone number, and relevant account credentials.
– Profile Data: Your game preferences, purchase history, activity logs, player behavior, avatars, relevant in-game settings, and demographic data associated with your user profile.
– Communication Data: Records of correspondence with our support and communications teams, including email exchanges, contact form submissions, customer service requests, and feedback.
– Technical Data: Device type, operating system, system configurations, mobile network information, unique device identifiers, and other technology-related metadata automatically collected when you interact with our digital properties.
– Transaction Data: Details of the products or services you have purchased from us, payment method and confirmation (processed securely via third-party processors), delivery records, and billing information.
– Preference Data: Expressed interests, responses to marketing campaigns, opt-in choices, and customized content preferences that help tailor our services and communications.
4. Legal Bases for Processing Personal Data
We rely on the following lawful bases under the GDPR and comparable principles under the CCPA to process your data:
– Consent: We may process your data with your clear and informed consent, particularly for marketing, cookies, and communications.
– Contractual Necessity: When processing is necessary to fulfill obligations under a contract, such as account creation or completing a transaction.
– Legitimate Interests: Where necessary for our legitimate interests and those of third parties, provided such interests are not overridden by your rights—for example, improving website functionality, troubleshooting, and fraud detection.
– Legal Obligations: When processing is required to comply with legal or regulatory requirements.
5. Your Rights
Under GDPR and CCPA, you have the following rights with respect to your personal data:
– Right of Access: You may request details of the personal data we process about you.
– Right to Rectification: You may request corrections to inaccurate or incomplete data.
– Right to Erasure: You may request that your data be deleted, subject to applicable retention laws.
– Right to Restriction: You may request that we restrict the processing of your data under certain circumstances.
– Right to Data Portability: You may request that we transfer your data to a third party of your choice in a structured, commonly used, machine-readable format.
– Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes.
– Right to Non-Discrimination (CCPA): We will not disadvantage users who exercise their privacy rights.
To exercise any of the above rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
– Data encryption during storage and transmission;
– Role-based access controls and authentication safeguards;
– Regular data backups and security audits;
– Ongoing personnel training in data protection and cybersecurity.
7. International Transfers
Your personal data may be transferred to and stored in countries outside the jurisdiction you reside in, including the United States. Where such transfers occur, we implement industry-standard safeguards, including standard contractual clauses approved by the European Commission and other relevant frameworks, to ensure equivalent protection for your data.
8. Data Retention
We retain personal data only as long as is reasonably necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The specific retention periods are as follows:
– Usage Data: 12 months
– Account Data: For as long as your account is active and up to 5 years thereafter for legal records
– Profile & Preference Data: While your account remains active
– Communication Data: 2 years from the date of last correspondence
– Transaction Data: 7 years for financial compliance
– Technical Data: 12 months after collection unless required longer for security or diagnostics
9. Cookie Policy
We use cookies and similar technologies to improve user experience and analyze traffic. Cookies used on warriorgamershub.com fall into the following categories:
– Essential Cookies: Necessary for website functionality and security
– Functional Cookies: Remember your settings, preferences, and login information
– Analytics Cookies: Help us understand how users interact with our website
– Performance Cookies: Improve speed, responsiveness, and overall performance
10. Cookie Management and Compliance
Under GDPR and CCPA, you have the right to control your cookie preferences. Upon your first visit to warriorgamershub.com, we present a cookie consent banner. You may accept all cookies, decline non-essential cookies, or manage your preferences. Cookie settings can also be changed at any time by accessing the “Cookie Preferences” link available in the website footer.
11. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect or solicit personal data from children. If we learn that we have inadvertently collected such data, we will promptly delete it. Parents or guardians who believe we may have collected data from a child under 13 are encouraged to contact us at [email protected].
12. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy as necessary to reflect changes in legal requirements or our data practices. Where the changes are significant, and particularly when required by law, we will notify you via website announcements or direct email communication, provided we have your contact details.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
We are committed to upholding the highest privacy standards and complying with applicable regulations at all times. We invite you to contact us with any privacy inquiries.
